Privacy Policy

Last updated: December 11, 2025

Perfect Com Solutions ("we", "our", or "us") operates the SmartSchool TH mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our App.

1. Information We Collect

We collect the following types of information:

Personal Information

• Account Information: Name, email address, phone number, username, and password
• Profile Information: Profile photo, role (parent/teacher)
• Student Information: Student name, student ID, class, grade level
• Health Information: Blood type, height, weight, allergies, and medical conditions (for emergency purposes)

Usage Information

• App usage data and interactions
• Device information (device type, operating system)
• Log data and error reports

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining the App services
• Managing student attendance and academic records
• Facilitating communication between parents and teachers
• Sending notifications about school activities, announcements, and student updates
• Processing leave requests and approvals
• Displaying student schedules and grades
• Emergency contact purposes (health information)
• Improving our App and user experience

3. Information Sharing

We do not sell your personal information. We may share information with:

• Educational Institutions: Schools that use our platform to manage student information
• Authorized Personnel: Teachers and school administrators who need access for educational purposes
• Service Providers: Third-party services that help us operate the App (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encrypted data transmission (HTTPS/SSL)
• Secure authentication with PIN protection
• Access controls and authorization
• Regular security assessments

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.

6. Children's Privacy

Our App is designed for use by parents and teachers to manage student information. We do not knowingly collect personal information directly from children under 13. Student information is provided and managed by parents or educational institutions.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Export your data

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.